Frequently Asked Questions
Everything you need to know about shopping with Toyworld Fashion
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take up to 10-14 business days depending on your location.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or size exchange.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Which payment methods do you accept?
Toyworld accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel, and we audit our manufacturing partners annually.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.